Private Jet Company Reviews

Customer Reviews of Lido Jets

Lido Jets takes pride in executing every flight we manage flawlessly. From ground transportation, to a friendly crew and clean luxury jets, we take every step necessary to ensure the best of the best for our clients. You can be assured that every detailed request will be treated as a priority, including ground transportation, in flight catering, hotel reservations, or any other specific requirement you have. Our operations team works diligently behind the scenes, taking into consideration every detail, including weather and mechanical delays as well as unforeseen ground traffic, in order to ensure our flight schedules are always on time. Charter flights are a luxury, and our goal is a flawless experience each and every time you fly.

We take every customer review received seriously, both positive and negative, in order to ensure we are doing everything we can to provide a relaxing and enjoyable flight experience. These customer reviews are invaluable to our business, and are constantly assisting us to change and improve all aspects of our operation for an ever improving experience in the sky.


I REALLY appreciate your efforts. You are VERY good!!!!

-M.R./Allendale, NJ

Thank you! You made it an easy and great experience for all. Thanks again.

-C.T./Austin, TX

It is very difficult to find, these days, a jet charter company that is sensitive to your needs. What I am looking for is quite simple: I want to be able to reach my contact at Lido very quickly, & to have my schedule respected at a competitive price. The planes need to be in perfect condition with a crew that smiles. Well, this is what I get by doing business with Lido Jets. I can’t ask for more.

-B.V./Montreal, QC

I want to thank Roberta for her professionalism on helping me with one of my clients. She was hard at work and got the quotes on time to me and had a lot of alternatives to choose from. Her expertise is impeccable and I will continue to use her as one of my main contacts. Thank you Roberta for your help.

-B.R./Reno, NV

Roberta is amazing. She is creative and very helpful with any travel needs.

-C.P./San Francisco, CA

You are awesome!

-C.P./Oakland, CA

*All quotes listed have been taken from satisfied Lido Jets clients. Per Lido Jets' strict privacy policy, all client names have been withheld for the protection of privacy and prevention of any unsolicited contact or exposure.

We Pride Ourselves on Customer Relations

At Lido Jets, we pride ourselves on positive customer relations. We believe that our commitment to stellar customer service coupled with the exceptional execution of every detailed request are what keep our clients flying with us time and again. Communication is key to understanding every individual and ensuring the satisfaction of every passenger on every flight. Each testimonial received is considered to be invaluable information, allowing our team of customer service professionals to understand your experience as a Lido Jets passenger and improve upon it before your next flight. We believe our level of service is unmatched in the private travel industry, however, we also accept that there is always room to improve. We are committed to a proactive approach to perfecting our business for you.

Send us Your Feedback

We want to hear from you. Please send us your feedback regarding your most recent private charter flight experience with Lido Jets. Utilizing customer reviews, positive or negative, is helpful in understanding your needs, and improving our service in any way possible. We work hard to ensure our pricing and service remain unchallenged in the private aviation industry and we rely on your feedback to assist us in our success. To learn more, please send us an email at charter@lidojets.com or call 888-220-4598. Our professional staff of aviation experts are standing by 24/7/365 to assist you with all of your luxury travel questions and requirements.